Messaging across Africa
Ghana · GH
Ghana · Compliance

Ghana - Compliance

Sender ID rules, consent, opt-out and data-protection expectations for sending in Ghana.

Sending rules

  • Use a Sender ID that matches your brand or product
  • Promotional SMS only 08:00-19:00 (NCA UEC Code)
  • Max 3 promotional messages per consumer per 30 days
  • Prior written consent (Data Protection Act 2012); STOP honoured within 24h
Regulated by National Communications Authority (NCA). Process recipient data lawfully and only for the stated purpose; eSMS supports data export and erasure on request and never sells recipient data.

Onboarding - documents required

  • Signed service order form
  • Organization's Certificate of Incorporation (organizations only)
  • Organization's or individual's Tax Certificate
  • Authorized representative's Passport or National ID
  • Details of the authorized representative / individual
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