Sending rules
- Use a registered Sender ID that matches your brand
- POPIA requires consent for commercial messaging
- Mandatory opt-out
- WASPA Code of Conduct applies
Regulated by ICASA (WASPA Code of Conduct). Process recipient data lawfully and only for the stated purpose; eSMS supports data export and erasure on request and never sells recipient data.
Onboarding - documents required
- Signed service order form
- Organization's Certificate of Incorporation (organizations only)
- Organization's or individual's Tax Certificate
- Authorized representative's Passport or National ID
- Details of the authorized representative / individual