Why a Sender ID
A Sender ID is the name recipients see instead of a number - it builds trust and brand recognition. Promotional IDs suit marketing; transactional IDs are for OTPs, bank alerts and service messages and are strongly recommended for critical traffic.
Registration requirements
- Sender ID name up to 11 characters, non-generic, aligned to your product/brand
- Trademark proof (for a product) or Certificate of Registration (for a company name)
- A signed authorization letter for eSMS to raise the ID with the network
- For transactional IDs: a letter confirming the transactional use case where required
A registered alphanumeric Sender ID (up to 11 characters) is required. Setup and any recurring fees vary by network - eSMS handles the registration and confirms the exact fees for your networks during onboarding.
Onboarding - documents required
- Signed service order form
- Organization's Certificate of Incorporation (organizations only)
- Organization's or individual's Tax Certificate
- Authorized representative's Passport or National ID
- Details of the authorized representative / individual